Last updated July 7, 2026

Refund Policy

This policy explains return, refund, and exchange expectations for orders placed through the storefront.

Return window

Customers may request a return within 30 days of delivery unless a product page or final sale notice states otherwise.

Returned items should be unused, clean, and in original packaging with proof of purchase.

Approved refunds are issued to the original payment method through Stripe. Bank and card processing times may vary.

Original shipping charges and return shipping may be non-refundable unless required by law or the return is caused by our error.

Customers should contact support promptly with the order number, photos, and a description of the issue.

We may replace, refund, or otherwise resolve damaged, defective, or incorrect items after review.

Gift cards, personalized products, used safety equipment, and final sale items may be excluded from returns unless required by law.

For return and refund support, use the support page with your order number and a short description of the issue.